Visit from the ONS?


Census day was on the 21st of March. Have you completed your form?

Office for National Statistics (ONS) officers will be carrying out field support to non respondents. Please be advised that this will be carried out by a knock on the door of each non respondent household.


All officers will be carrying official identification cards. The card will have a photograph and the officer’s name. The officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00.


* knocking on doors following up non-responders

* helping the public with queries


Any member of the public concerned that the person on their doorstep is not a census officer can call the number on the critical workers letter that the officer can show them.


Census officers will never ask for any money or bank details at any point during the conversation with respondents.


ONS staff in the field are classed as key workers. The law allows that where there is a lockdown people can leave their home for work if they cannot work from home. As their role cannot be carried out by working from home, they are allowed to carry out the duties of their role.


The health and safety of the public and the census field force is of the utmost importance to us. Field force routines in Census 2021 have been planned with the health and safety of both the public and field staff front and centre. All our officers will work in a socially distanced way; they will all be wearing PPE and they will not enter anyone’s home.


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